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Shipping
 Shipping Rates & Policies
FaucetsNow typically uses FedEx and UPS for shipping products. Ground, 2nd Day,
and Next Day service is available. Larger palletized orders are shipped via freight. Ground
delivery typically takes 3-6 business days from the time it leaves the warehouse depending on
your location. We're sorry, but shipments cannot be made to P.O. Boxes.
We make every effort to ship products the same day they are ordered Monday through Friday.
No orders are shipped on the weekends or any holiday. We cannot guarantee any dates
for delivery, and we cannot be held responsible for shipments arriving later than expected arrival
dates. Please do not plan for installation until after you receive your product. Shipping is based
on the weight of the item. We do provide tracking #'s for all of our shipments upon request.
You may e-mail or call us during business hours 509-585-9893 with further questions.
All Motor Freight Orders
Please Read Below If your order has shipped via Motor Freight, Do not accept any packages
with visible damage to the outside and report concealed damage within 24 hours.
NOTE: Large Items Shipped Via Motor Freight are not delivered into your home or project.
Please arrange to have a staff member to move these items to your desired location.
You must open and inspect your package before signing any release. This must be completed,
otherwise the carrier will not issue credit after the order is signed for and released. Therefore
we will not be able to issue credits on motor freight orders that have been signed for and
released. It is your responsibility to inspect for any damage before releasing the order from the
shipping company.
Split Shipments
Your order may be split and divided between carriers and therefore have separate delivery dates
for the following reasons:
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